Logistics Controller
Qetello Holdings
- Cape Town, Western Cape
- R25,000-30,000 per month
- Permanent
- Full-time
- Daily receiving and processing of transport orders.
- Daily planning, routing, and scheduling of vehicles.
- Risk management, including ensuring adequate insurance coverage for all loads and monitoring high-value loads from loading to delivery.
- Adhering to booking slots for direct deliveries.
- Daily measurement of Key Performance Indicators (KPIs) in accordance with each client’s Service Level Agreement (SLA).
- Building and managing professional relationships with key contacts at clients, warehouses, loading points, delivery points, and subcontractors.
- Administration functions, including feeding all load data into the Transport Management System (TMS), reconciliation of Proof of Delivery (POD) documents, and recording and investigating in-transit claims.
- Matric and relevant qualification.
- Minimum of 2-3 years' experience in a similar controller position within the transportation and logistics industry.
- Excellent communication skills with daily contact with clients, dispatch teams, delivery points, subcontractors, and drivers.
- Proficient computer literacy, including experience with transport operational systems, MS Word, PowerPoint, and above-average MS Excel skills.
- Well-versed in email etiquette and MS Outlook with strong writing skills.
- Professional and service-driven approach to dealing with clients and service providers.
- Neat, punctual, and highly organised.
- Ability and willingness to work long hours and within strict collection and delivery time constraints.
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