Operations Manager - Property

Port Elizabeth, Eastern Cape
R250,000-500,000 per year
Permanent
Full-time

25 days ago

Responsible for providing technical and managerial expertise pertaining to the maintenance of the retail center. Ensures operational budget management, mechanical or electrical engineering services and management of service providers on site. Ensures reliable and safe continuous operation in accordance with statutory requirements and regulations in the building/equipment under his/her control.Responsibilities:

Prepare and manage the technical budget (Capex and R&M) including forecasts and budget variance reports. Set and implement planned/preventative/emergency maintenance in conjunction with the Centre and Regional Facility Managers, as well as disaster and emergency planning
Ensure that life cycle planning and preventative maintenance plans over a 3, 5 and 10-year period are set for properties under management
Ensure effective asset control by setting and managing the asset register

Implement energy saving programs ('green' principles), environmental and sustainability methodology in the portfolio * Contribute to the SLAs for approved service providers in conjunction with the Procurement team

Ensure that compliance is maintained with building and statutory regulations
Manage and respond timeously to technical, operational and building complaints and queries received by clients, and identify trends in complaints
Manage the relationship with the tenants, including tenant installations and asserting budgetary control
Conduct inspections, including technical, housekeeping, service contract and take on and take back inspections
Manage and coordinate staff activities and deliverables, implementing work schedules and effectively using the company performance and development management system
Manage both “hard” and “soft” services, monitoring the quality of services and deliverables provided by suppliers, ensuring they are within budget by negotiating the advantageous pricing structures, as well as effective utilization of municipal and utility management
Prepare required technical and financial reports and feedback reports to management on issues
Stay abreast of changing technical market trends
Manage procurement of goods and services

Experience:

3 to 5 years' property or Built Environment experience
Shopping Centre / Retail Experience advantageous

Qualifications:

Diploma or BSc Property Studies / Building Science/ Facilities Management
Engineering qualifications an added advantage and/or Relevant Certificates plus 5 years' property or built environment experience
Demonstrable understanding of Property Management
Shopping Centre / Retail Experience advantageous

Ability to work after hours and on weekends when required

Must be willing to a hands-on approach - electrical, plumbing, HVAC installations, fire regulations, Reverse Osmosis plant * Good knowledge of safety, fire, and emergency proceduresGood knowledge of the Occupational Health and Safety Act
Computer literate (full MS package)
Well-developed report writing skills
Budgeting and cost control experience
Familiar with service level agreements (SLA's) and lease agreements
Stakeholder management skills
Project Management skills
Pneumatic experience
Excellent verbal and written communication skills especially in communication to clients and suppliers
People management skills

The Focus Group

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