Appliance Repair Service Technician

FACT

Cape Town, Western Cape
Contract
Full-time

28 days ago

IntroductionWe are looking for an experienced and knowledgeable Appliance Repair Service Technician to join our team. In this position, you will respond to calls from customers that require service or answer questions about the functioning of new appliances.An Appliance Repair Service Technician's responsibilities include having a deep understanding of all major home appliances (TVs, Fridges (including re-gassing), Washing machines, Dishwashers, Microwaves, etc) and fixing problems quickly. In addition, they should be familiar with diagnostic techniques for pinpointing what could be causing an issue and have excellent problem-solving skills to fix all issues promptly.They will ultimately work directly with customers to diagnose and fix issues with major home appliances.Duties & Responsibilities * Examining customers' appliances and identifying the cause of appliance breakdowns

Performing repair and maintenance work on customers' appliances
Providing rough estimates to customers on timelines for repairing damaged or malfunctioning appliances
Client triage to effectively gauge possible problems and identify solutions/fixes to these problems.
Visit clients' homes and fix their appliances
Disassemble, diagnose and replace faulty parts, and reassemble appliances
Explain to clients how to use appliances properly
Manage spare part utilization and reporting

Desired Experience & Qualification * Matric

Technical Certificate or Diploma
Valid Drivers License
Proven work experience as an Appliance Repair Service Technician or similar role
Proven experience repairing, installing and maintaining home appliances
The ability to use various hand tools
The ability to stand for extended periods
The ability to lift heavy objects
Excellent problem-solving skills
Effective communication skills

FACT

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