Main Purpose:To provide a professional service in enhancing the guest experience and maximizing revenue flow whilst providing expert travel advice.Responsibilities:- Build relationships and craft experience by booking company accommodation and logistics services in the area within which the company operate.- Maintain relationships with partner clients Travel Advisors around the world with a particular focus on Africa-based operators who contact the company.- Administrative work to create and finalize a booking.- Participate in all product training.- Ensuring clients adhere to terms and conditions, make a deposit and make final payents.- Providing a flawless guest itinerary aligned with brand promise and business strategy.- Self educate on relevant experiences that Travel Advisors may enquire about.Experience/Skills:- 3 to 5 years retail travel industry experience or luxury/lodge hotel experience.- A natural ability to deal with people combined with a strong client focus.- Meticulous, accurate and very detail orientated.- Exposure to selling experiences as opposed to itineraries.- Excellent written and verbal communication skills.- A good geographical knowledge of Africa.MS Proficiency essential, Springer-miller, WETU, Travelogic and LeanKit advantageous.- A flexible approach to working set shifts.