Property Admin Supervisor

Profile Personnel

East London, Eastern Cape
Permanent
Full-time

1 month ago

Job SummaryWell established company are looking for an experienced Property Administrator who will be responsible for supervising and planning the billing and collections operations. The successful candidate will be key in establishing and maintaining effective and cooperative working relationships with customers, facility managers and property operation teams.
In addition to maintaining oversight on clerical team, the prospective candidate will also be responsible for their own portfolio of buildings, administration of which will encompass the full property administrative function from lease onboarding to accounts payable and cash book reconciliation. This position is highly visible and requires a strong leader with the ability to prioritise, plan, and supervise the clerical team.Qualifications:

Grade 12
Relevant diploma in property management field advantageous

Experience:

2-3 years in a similar role (strong supervisor experience)
Property industry and utilities understanding essential
Minimum junior level management experience
Intermediate Excel skills
Experience in customer service
SAGE/MDA experience advantageous

Key Competencies:

Ability to work as part of a team
Friendly, helpful, and service - orientated
Excellent communication skills, written and verbal
Client management skills
Planning, organizing and time management
Deadline driven and achievement orientated
Ability to work under pressure to tight deadline
Problem-solving and critical thinking

Property AdministrationEnsure efficient leasing administration, effective tenant billing and collections, excellent customer service and provide accurate management reports.

Property administration for own portfolio:
Leasing administration, billing and receipts/refunds
Tenant collections
Tenant relations
Accounts payable/receivable (debtors and creditors) and cash book reconciliations
Oversee and streamline billing processes
Ensure month-end closing of the billing group functions
Maintain and implement quality assurance for all processes
Respond and mitigate billing escalations
Upload tenant charges into MDA and reconcile to the accounting system
Assist with ensuring invoices are delivered to customers accurately and in a timely manner
Ensure invoices are uploaded to third party bill systems on time and accurately
Observe and adhere to established processes, procedures, policies, and guidelines
Team building and training
Assist with AR related special projects as necessary
Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor
Review monthly delinquency notifications to revenue team
Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due
Provide excellent & considerate customer service to external and internal customers
Meet defined department goals and collection metrics
Provide weekly/monthly detailed collection status to management

Should you wish to apply please email your CV through to Erin Bentz atOnly shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.Profile PersonnelRecruiter

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