Business Analyst
Boardroom Appointments
- Cape Town, Western Cape
- Permanent
- Full-time
- Prioritize and plan work activities within the Feature Team/Product Owner.
- Facilitate discovery/inception workshops to establish a shared understanding of user needs and potential technology solutions.
- Identify user journeys and clarify requirements ahead of iterations.
- Create relevant user stories and groom them through collaboration with cross-functional teams.
- Provide key information for prioritization and estimation.
- Facilitate and participate in iteration meetings.
- Support showcasing stories to stakeholders.
- Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.
- Review user stories with a strategic point of view.
- Provide regular feedback by testing deliverables against acceptance criteria.
- Validate that the product meets business goals.
- Provide support and input into system testing activities.
- Wear different hats as necessary (designer, tester, facilitator, etc.).
- Create a shared understanding of the product's objectives.
- Collaborate with the feature team to ensure effective story delivery and adherence to quality standards.
- Engage with developers, testers, and user experience teams to understand business context.
- 3 to 8 years of experience in business applications and exposure to IT functions.
- Exposure to Customer Engagement and Content Management Systems desirable.
- Broad knowledge of end-to-end IT solution designs.
- Exposure to ITIL principles/functions across IT operational environments, with ITIL accreditation (Foundation level).
- BA/IT qualification with expertise in business analysis, solutions design, testing, and data modeling.
- Analytical and problem-solving skills.
- Relationship building and decision-making abilities.
- Customer focus and multi-functional team collaboration.
- Attention to detail and big picture perspective.
- Action-oriented with a focus on continuous improvement.
- Strong problem-finding and problem-solving skills.