Sport Helicopters is currently seeking enthusiastic individuals to join our team at a helicopter tour agency located in the V & A Waterfront in Cape Town. As a front desk receptionist, you will be the first point of contact for our customers, providing exceptional service and assisting with receiving clients, booking reservations, handling payments, loading and unloading helicopters and managing tour groups.Key responsibilities include:- Greeting customers with a friendly and welcoming attitude- Answering phone calls and responding to emails.- Managing tour bookings and scheduling appointments on our client management system.- Load and unload helicopters- Keep the reception area clean- Assist the manager with general tasks like filing.- Providing information about our tours and services to potential customers- Handling payments and processing transactions accurately- Looking after customers before and after flights.- Managing tour groupsThe ideal candidate will possess excellent communication skills, strong attention to detail, and a positive attitude. Previous experience in customer service or hospitality/tourism is preferred but not required.This is a fantastic opportunity to gain valuable work experience in the tourism industry while enjoying the stunning views of Cape Town from our Waterfront helipad location.- Candidates need to have a Matric Certificate- Own transport is beneficial- Tourism experience will be advantageous- Ages 20 - 35 will be preferred