SALES/Business development (Logistics/freight)
Curiska
- Johannesburg, Gauteng
- Permanent
- Full-time
Industry : We are looking for one in the logistics industry that has all round experience.
Purpose : To drive exceptional customer experiences, foster strong relationships with key clients and independent consultants, and enhance logistics operations and business growth.Key Responsibilities:
1. Client Relationship Management:
a. Cultivate and maintain robust relationships with key clients and consultants, ensuring effective communication and serving as the primary point of contact.
2. Account Strategy and Development:
a. Develop tailored strategies for client satisfaction and revenue growth, including upselling and adapting to market trends.
3. Solution Customization and Consultation:
a. Analyze and provide customized logistics solutions, collaborate with consultants for mutual growth, and offer expert logistics advice.
4. Problem Solving and Issue Resolution:
a. Address client and consultant issues swiftly, working with internal teams for innovative solutions.
5. Performance Tracking and Reporting:
a. Monitor and report on key performance indicators, highlighting successes and areas for improvement.
Desired KPIs:
- Enhance client and consultant satisfaction and revenue.
- Improve operational efficiency and communication responsiveness.
- Engage effectively with independent consultants.
- Achieve timely problem resolution and collaborative team efforts.
- Provide valuable market insights and identify new business opportunities.Qualifications:
- Proven experience in key account management, preferably in logistics or related fields.
- Strong communication and relationship-building skills.
- Ability to strategize, solve problems, and provide customized solutions.
- Team collaboration and market analysis capabilities
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