Debt Collector

• Matric
• 3 years’ experience in debtors’ management, including invoicing, statements, and debt collection.
• Previous experience working with ERP systems.
• MS Excel
• A qualification in finance/ accounting or similar field will be beneficial.

• Collecting outstanding debts from clients.
• Processing invoices in a timely manner.
• Maintaining accurate debtor records.
• Mailing/couriering invoices and debtor statements.
• Printing debtor statements promptly.
• Confirming document possession with customers.
• Developing reports on aged debt accounts and days sales outstanding (DSO).
• Monitoring slow-moving accounts and taking necessary action to recover debts.
• Processing credit notes and receipts on bank accounts.
• Following up on outstanding debtors daily.
• Providing 24/7 customer service.
• Posting customers' checks and ensuring timely credit transfers.
• Reviewing collection queues and performing collection activities accordingly.
• Adhering to customer policies and procedures.
• Closing a specific number of collection accounts each month.
• Contacting debtors to implement repayment schedules and terms.
• Assisting with legal action against debtors as needed.
• Maintaining security and confidentiality of company and customer information.
• Following legal requirements during debt collections to avoid legal issues.

• 30 April 2024

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