IT Manager - FranschhoekFull job descriptionResponsibilitiesLead IT projects, including the design and deployment of new IT systems and servicesMonitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructureHelp define IT infrastructure strategy, architecture, and processesAnalyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needsAssess vendors and develop test strategies for new hardware and softwareTroubleshoot hardware and software issues related to internal ITWeekend and afterhours standbyHyper-V or similar proficiencyUnderstand and able to manage multiple VM and related server requirementsEnsure 99.99% uptime through DR solution and managementWilling to do Local IT support, User setup, and POS assistanceBudget and provide reportingManage small teamExperience in the hospitality environment a plusPatch management3CX Management and administrationProficiency with virtualization technology(Hyper-V, VMWare)Backup software(Veeam)QualificationsBachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience2-5 years of experience working in IT operationsFluent in Afrikaans and EnglishExperience leading and managing IT projects and rolling out IT infrastructures across various technologiesExcellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systemsStrong critical thinking and decision-making skillsExcellent project management skills and strong ability to prioritizeFirm grasp on IT infrastructure and operations best practicesMust be Office 365 Admin proficientWindows and Mac proficientSharepoint Online experienceMCSE/MCITP certification advantageousNetworking (Fortigate, Aruba)ITIL/ITSM certifications advantageousDell Storage array experience a big plusRuckus Wifi infrastructureJob Type: Full-time
