Restaurant Manager

Helderberg Personnel

Plettenberg Bay, Western Cape
Permanent
Full-time

22 days ago

Purpose:Â To effectively manage the Restaurant catering for high level clientele.Â A clear understanding of the Plettenberg / Knysna culture, as well as a clear knowledge of the region and its' offerings are key factors in this role.
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Criteria:

Post matric hotel school qualification in Food and Beverage
5 yearsâ experience in a 5-star hotel restaurant or similar environment
Previous leadership role
Excellent communication skills
Excellent numeracy skills with and understanding of finance
Good wine knowledge
High level of English proficiency
Ability to train and develop a team
Must be motivated, enthusiastic, and energetic
Understand the true ethos of hospitality â being warm, friendly and engaging with guests
Must be a team player, with a positive attitude
Must be able to work under pressure
Own transport

Key Performance Objectives:

Manages day-to-day operations. Understands employee positions well enough to perform duties in employees' absence,
Develops specific goals and plans to prioritize, organize, and accomplish work tasks,
Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms
Assists in the ordering of F&B supplies, cleaning supplies and uniforms
Get to know and personally engage with regular guests
Ensure guest satisfaction, by monitoring all guest complaints and actioning steps where necessary
Food & Beverage Planning & Control
Monthly stocktaking procedures

Applicants who will be resident in the area at the time of commencement of their employment, are invited to apply for this position.

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