Operations Support - Shift Work
Progressive IT Resourcing
- Bellville, Cape Town
- Permanent
- Full-time
- Working in shifts; morning, afternoon and night shift on a weekly rotational basis.
- Following and staying to a specific routine.
- Assist with management, implementation and configuration of application deployments to multiple target environments.
- Manage and maintain application platforms to ensure stability and continued high performance of said platforms and applications deployed thereon.
- Assist in implementing, managing and configuration of environment, platform and application monitoring.
- Assisting in the constant investigation and configuration of the monitoring solution products to obtain best value for Business.
- Continual investigation into best practices, methodologies and tooling for deployment, monitoring, release and configuration management and all other relevant disciplines. Documentation of the aforementioned investigation is compulsory.
- Assist Change, Incident, Project and Release Management resources with reporting and provide consultation around runtime and deployment operations.
- Build, manage and maintain application platforms and ensure that best practices and governance is adhered to in current and future environments.
- Ensure that tooling and platform obsolesce is avoided and managed in the form of roadmaps and upgrades.
- Support of the currently employed toolsets and process.
- Facilitate the automation of deployment workflows and processes, as well as platform/infrastructure provision and maintenance.
- Matric
- NQF5 or Undergraduate Degree in Information Technology/Compacity/Information Systems
- 2-4 years in the field of Information Technology
- 1-3 years runtime operations support in some form
- 1-3 years as a basic Linux user
- 1-3 years in deployment operations
- Experience with shift work
- Application platform, maintenance, implementation and configuration of the following (or similar):
- Apache Tomcat
- Microsoft Internet Information Services (IIS)
- RedHat JBoss EAP (or Wild fly)
- Infrastructure/Application configuration management tooling including the following (or similar):
- DevOps tooling exposure
- Atlassian JIRA (Issue tracking/work-piece Management)
- Ansible
- Chef
- Puppet
- Understand the concept of integration of web-based services and practical use of APIs, REST and SOAP services.
- Understand conceptual makeup of the SDLC and in particular, with regards to the implementation phase, the change in responsibilities based on level of agility.
- Understanding and practical exposure to the generally accepted CI/CD principles and makeup of the pipeline.
- Understanding of relationships and integration between host, operating system, platform and application layers. Knowledge of integration between application touch-points such as directory services