SAP CML MIS Specialist
Talent Genie
- Centurion, Gauteng
- Permanent
- Full-time
- Implement, maintain and enhance the configuration of the SAP CML module
- Provide first and second line support to the SAP CML end users
- Provide system information in report format of the Credit portfolio
- Responsible for configuration, functional specifications, test scripts and conduct testing of configured system as well as coordinate set-ups, enhancements and upgrades.
- Manage the production of technical, functional and user documentation.
- Provide expert advice on matters pertaining to the specific specialist area of SAP.
- Gather facts, analyze the business processes, draw conclusions and provide solutions to solve the technical issues in SAP CML, taking into consideration BP and FI-CO.
- Conduct mass uploads of data and test in preparation for transport to the production environment.
- Participate in workshops and presentations to validate the business design (blue printing) for new functionality and changes to the SAP CML system.
- Work with other stakeholders to help develop, maintain and support a variety of reports or queries utilizing appropriate reporting tools.
- Implement structures to maintain SAP CML and provide end users continuous communication of system changes.
- Provide input into the SAP business/implementation strategy.
- Design SAP new product solutions based on new business requirements.
- Work with the divisional functional departments on their respective reporting requirements to develop a common view and to address product specific needs.
- Provide 1st and 2nd level support for SAP CML related incidents logged.
- Single point of contact between end users, SAP Specialists/Developers and SAP Competency centre.
- Manage all SAP CML incidents:
- Report on the status of various aspects of the SAP CML products.
- Maintain adherence to sound corporate governance principles.
- Manage the production of technical, functional and end user documentation.
- Prepare technical documentation and end user manuals.
- Provide training to SAP CML users, including technical training to end users to ensure knowledge sharing on the usage of SAP and specific business processes to ensure there is a competent user base.
- Generate management information and statistics to facilitate informed decision making.
- Review and recommend process/customer service improvements and innovative solutions to SAP CML to improve client service.
- Adhere to SAP standards in terms of project delivery and ensure high quality of service delivery.
- Participate on bank wide projects and initiatives where CML systems expertise is required.
- Work together with the divisional functional departments on their respective reporting requirements to develop a common view and to address product specific needs.
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