Card Sales Representative - KwaZulu- Natal

TotalEnergies

KwaZulu-Natal
Permanent
Full-time

1 month ago

CountrySouth AfricaLocationSouth AfricaWorkplace locationDURBAN-FORMOSA RD 103(ZAF)Employer companyTotalEnergies Marketing South Africa (Pty) LtdDomainSalesType of contractRegular positionExperienceMinimum 3 yearsCandidate Profile

Appropriate degree in sales / business management or administration and 2-4 years marketing and sales experience in the oil industry or a comparable industry
Practical ability to perform basic analysing and interpretation of financial statements / results gained through studies, training, or work experience
Interacting with employees, managers, customers, and / or government / para-state organisations
Practical sales, negotiation, and conflict resolution skills; working level of analytical and presentation skills
Working knowledge and understanding of business and legal basics would be advantageous

ActivitiesTotalEnergies Card, eFuel and Mobility solutions within the Retail department.Develop Sales

To maintain and increase volume at profitable margins in respect of On-road solutions at TotalEnergies Retail, Commercial and Truckstop sites.
To sell new products and new options to customers to increase portfolio profitability, by doing direct selling inclusive of cold calling
Manage relationship with Government and Provincial Customers on eFuel, take ownership and respond to tenders and requests on eFuel website
To participate in business building campaigns, expos, forums, and activations

Analyse customer portfolio to increase profitability

Reports monthly to management on key data and analysis of the portfolio (visits, sales, guarantees, credits matters)
To ensure customers are all trained on the extranet website
Participate and constantly revise marketing plan for sales area for EFT based on thorough market research.
Extracts reporting for customers to present his business review when visiting (plan of contact)
Executes action plan for customers on risk management (guarantees and overdue invoicing) following the risk committee
Maintain the credit DSO as per objective at 31 days
To effectively manage Marketing fees claims for area and ensure resolution for Customers
Conducting feasibility studies and providing cost effective solutions and the implementation thereof

Ensures good customer service and customer satisfaction

Registers all customers activity, communications, and incidents on accounts within Salsa Fleet
Responds to customer claims within 48 hours for consideration and defines an action within 10 days to address to the customer if not resolved
Manages basic customer requests
To train and support Sales staff, Merchants, and Customers in understanding of the On-road EFT solutions.

HSEQ:

To effectively manage and minimise HSE risk within area of responsibility by ensuring
Compliance with all HSE Policies, rules, guideline, and legal requirements
Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
That HSE competency requirements are identified & enforced within area of responsibility

Context & Environment

Managing an agreed geographic area, with diverse customers and operating within a highly competitive market
High focus in achieving an effective balance between marketing benefits and profitability for Customers and Company
Ensure long-term sustainable and profitable business in EFT dynamic markets where customers have freedom of choice

TotalEnergies

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