Dutch speaking Customer Service Ambassador job – Market related salary – Cape Town, South Africa
Language Recruiters
- Cape Town, Western Cape
- Permanent
- Full-time
- Serve as the voice of their hospitality company, providing friendly and professional assistance to Dutch speaking guests throughout their stay
- Greet guests with a warm smile, ensuring a smooth check-in process and answering any questions they may have about our facilities, services, and local attractions
- Act as a knowledgeable guide, offering personalised recommendations on dining, entertainment, and sightseeing options, tailored to each guest’s preferences
- Handle guest inquiries, requests, and concerns with efficiency and a positive attitude, going the extra mile to ensure their comfort and satisfaction
- Collaborate with various departments to address guest needs promptly and exceed their expectations
- Maintain accurate records of guest interactions and feedback, providing valuable insights to enhance our overall guest experience
- Fluent in both Dutch and English, with excellent verbal and written communication skills, to provide top-notch customer service to their Dutch speaking guests
- A passion for hospitality and a genuine desire to create memorable experiences for their guests, ensuring they feel welcome, valued, and well-cared for
- Outstanding interpersonal skills and the ability to connect with people from diverse backgrounds, making them feel at home away from home
- Strong problem-solving abilities, with the flexibility to handle unexpected situations and provide creative solutions to meet guest needs
- Previous customer service experience in the hospitality industry is preferred but not essential-what matters most is your passion and dedication to delivering exceptional service