Senior Residential Property Administrator

• Close and run Owner Statements for the month before 09h00 on the 6th of the following month.
• Run owner statements for the current month before 09h00 on the 7th of each month calculate the amount to be paid to the property owner.
• Owner statement for the month to be sent to Owner together original paid invoices for that period.

• Ensuring that all recoveries are loaded in respect of items deemed recoverable in terms of the Lease Agreement.
• Updating market rentals on MDA by the 25th of each month.
• Contacting tenants for turnover figures.
• Prepare and manage relevant portfolio parking schedules.

• Municipal rates recoveries adjustments including ensuring that all increases are captured against tenant accounts before the 15th of July each year
• Archiving of tenant files and building office files including management of files in accordance with POPI.

• Responding to matters raised by property owners, tenants and service providers within one day of receipt.
• Responding to all queries in respect of rental and other charges (utilities, rates, interest, legal fees, recoveries, etc.) and maintenance within one day of receipt.
• Attending to all reconciliations in respect of rental and other charges within one day of receipt.
• Processing of all adjustments including ensuring that any credit or refunds due to the owners and/or tenants are processed timeously.
• Filing of all correspondence in respect of the above.

• Vacating tenants on MDA at the end of lease periods if the tenant does not renew its lease.
• Filing of all correspondence in respect of the above.
• Updating of vacancy notes on MDA when a tenant is vacated.
• Showing vacant units to potential tenants (as required).

• Preparation of all application forms, including forwarding to tenant and ensuring that all signed documentation is returned timeously.
• Obtaining approval under POPI requirements for and checking of tenant credit ratings with TPN, and obtaining Property Manager's approval of tenant's credit worthiness.
• Preparation of all lease agreements, addenda, cession documents, etc..
• Capturing of all lease details in MDA including all tenant details, printing of lease schedule reports and the checking & confirming of it against the lease agreement.
• Forwarding of lease documentation to tenants and ensuring that all signed documentation is returned timeously.
• Forwarding of signed lease documentation to the landlord for approval and signature and ensuring that all signed documentation is returned timeously.
• Ensuring that all FICA documentation are obtained, confirmed and filed with the signed lease agreement.
• Maintain tenant files within the requirements of POPI.

Tower Group