Operations Engineer - German-speaking - Gauteng/Hybrid - ISB5001361
iSanqa Resourcing
- Midrand, Johannesburg
- Permanent
- Full-time
- Amazing brand with cutting-edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
- 3+ years working experience in IT
- IT Service Desk experience highly beneficial
- Diploma / Degree in IT or relevant experience Information Technology Qualification
- Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support.
- Fluent German-speaking, including Business reading and writing.
- Fluent English-speaking, including Business reading and writing.
- Proficiency in Microsoft Operating Systems local and remote administration and Microsoft Office applications.
- Strong problem-solving skills with the ability to analyze and troubleshoot potential solutions.
- Data analytics and trend analysis
- Presentation skills
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter
- Technical back-end Application configuration knowledge beneficial to understand functionality of servers, databases, device patching, license management.
- Knowledge of GROUP processes and tools beneficial.
- Application support for Application owners, including governance adherence.
- Ensuring that applications are compliant, secure, and operational, using tools such as CMDB, Active Directory, VMWare.
- Provide VM0 Application support to all GROUP markets, globally.
- Ticket and change request creation to service groups responsible to action the request or requirement.
- Manage requests raised by users either telephonically or via email.
- Support Applications that cover a vast landscape - from hardware, to software, to business or department-specific applications incl. Critical Applications with a high Business impact.