Functional Consultant/Business Analyst
talentCRU
- Johannesburg, Gauteng
- Permanent
- Full-time
- Work with business users to define and re-design business processes and identify corresponding solution requirements while establishing appropriate expectations and controlling scope.
- Actively seek ways to apply technologies to business processes to meet strategic goals through a conceptual understanding of technology and strong business insight and experience.
- Define user requirements, create user cases, ERD Diagrams and document user requirements specifications by conducting user interviews, JAD sessions and industry research.
- Define user acceptance test cases and manage the users through the process, ensuring the final solution meets the business expectation and requirements.
- Document presentations, approach documents, and functional specifications.
- Work with the creative, business and technology teams to help design solutions and create storyboards.
- Actively participate in issue resolution and escalation, documenting, training, user adoption and logging faults, where applicable.
- Create documents, presentations, and training material that can be used to establish buy-in and launch the solution successfully.
- Where applicable, perform configuration changes in line with requirements and architecture standards followed within the organisation.
- Assist with the creation of a solution's information architecture and navigational structure.
- Conduct and participate in usability and application reviews with the users, proactively identify areas of future optimisation within technology solutions.
- Work across systems, platforms and departments as required by the business and inline with its operations.
- Actively participate in the growth of the organisation through involvement in improvement efforts, product development and organisational infrastructure enhancements.
- Responsible for understanding workload priorities and self-managing tasks.
- Implement methodologies, standards and processes on all projects to ensure consistent quality.
- Perform other duties as required.
- BCom or equivalent degree preferably in Information Technology.
- Experience using Dynamics 365 CRM (Sales/Service and Marketing)
- Proven experience leading analysis initiatives and conducting creative requirements gathering.
- Experience within financial services, system integration, and conceptual knowledge of financial controls, general ledger and financial transactions that affect line of business systems
- Strong process experience and understanding of business analysis methodologies
- Proven experience authoring approach and vision documents that clearly set client expectations
- Superior written and verbal communication skills, including technical and report writing
- Strong business insight and experience, with three or more years in the financial services industry
- Experience defining test cases as well as defining functional specifications
- Energetic and tenacious
- Experienced using the agile methodologies,
- Lateral thinker
- Integrity and trustworthiness
- Good work ethic
- Effective communicator with excellent verbal and written communication skills
- Excellent analytical skills
- Effective time management skills
- Teamwork and cross collaboration ability
ExecutivePlacements.com