Portuguese speaking Customer Support Agent job – Market related salary – South Africa (Remote)
Language Recruiters
- South Africa
- Permanent
- Full-time
- To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone and email)
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Accountable for meeting individual and team goals (KPIs)
- Continuously identify work process improvements and communicate to Team Leaders and (or) Manager
- Must have advanced command of spoken and written Portuguese & English language
- Permanent residence permit or South African ID holders only
- Immaculate telephone manners and communication skills
- Excellent listening skills, critical-thinker with attention to detail
- Minimum typing speed of 35 words per minute
- Willing to work on rotating shifts, public holidays, and weekends
- Ability to work in both a team environment and independently