- Manage retail staff, among which includes people working on the floor, and the cashiers.
- Meet financial goals by analyzing variances, initiating corrective actions, formulating pricing policies, and scheduling expenditures.- Make sure pricing is correct.- Work on store displays.- Attend trade shows to identify new services and products.- Recruit, Coach, counsel, discipline, and train employees.- Evaluate self-on-the-job performance, as well as other staff.- Identify market trends that appeal to customers.- Ensure products are clean and ready to be displayed.- Approve contracts with store vendors.- Maintain inventory and ensure items are in stock.- Ensure promotions are accurate and in tune with company’s standards.- Utilize computers to record sales figures, for data analysis and forward planning.- Make sure that health and safety measures are met.- Maintain health and safety measures and store’s cleanliness.- Organize and distribute staff schedules.- Preside over staff meetings.- Help, drive, motivate, and encourage retail sales staff to achieve sales targets.- Handle customer complaints, issues, and questions.- Assist when and where required.- Proven experience as retail manager or in other managerial position- Knowledge of retail management best practices- Outstanding communication and interpersonal abilities- Excellent organizing and leadership skills.- Strong knowledge of retail operations, including sales, inventory management, merchandising, and customer service.- Excellent problem-solving and decision-making abilities.
