Our client based in Cape Town specialise in private villa rentals, offering an extensive array of handpicked properties. Their focus is luxury villas and other beautiful properties located throughout Southern Africa and they are looking for an experienced Reservations Consultant to join their team.Reservations and Guest Relations:Assisting with quotesRecording details of telephonic and other requestsEmailing information to clients (agents and direct)Following up on sent quotes.Communicating details to of bookings to property ownersCompleting administration documentation to agentsDealing with requests for additional services, eg chef, concierge services.Preparation and sending of final documentation and re-confirmation of booking to guests and agents.Product:Providing the MD with assistance on all product listings and management of listing agreementsCo-ordinating all listing details, such as images or photo shoots (If required)Liaising with owners when asked to by MD.Ensuring accurate details are displayed on the website and updating when necessary.Handle new portal listings as part of product.Rates:Sourcing rates for all products including external suppliersMaintaining an up-to-date internal master rate sheetPreparing the new season's master rate sheet RACK and STO rate sheetsPortal administration:Maintaining accurate records of all listings on other portalsUpdating details, including facts and availability, on these portals when necessaryHandle new portal listings as part of product.Duties are not limited to the above and may include additional tasks from time to time.Requirements : Experience in the tourism industry or tourism qualification advantageousStrong administration skillsExcellent communication skillsSystems driven.Knowledge of NightsbridgeComputer skills including MS OfficeAttention to detail.Goal orientedTeam playerWillingness to handle after hours calls and check ins on rotation basis.Own transport essentialValid drivers licence