Business Change Manager - Contract

• Develop a change management strategy based on understanding of the strategic change initiative, and the groups (stakeholders) and change risk.
• Clearly describe the change, identifies stakeholders, and assesses the impact on the various target audiences.
• Proactively identify potential people risks and anticipate points of resistance; then develops specific plans to mitigate or address the concerns.
• Develop a pragmatic, actionable and targeted organisational alignment plan for sponsor and stakeholder engagement which includes communication, coaching, education and training, and resistance management.
• Ensure user role mapping for technology change implementations to enable appropriate user access and rights.
• Comprehending detailed technical updates and translating them into consumable insights for non-technical teams.
• Work with project teams to integrate change management activities into the overall project plans.
• Drive the creation of change champions and agents in the impact/affected areas and leverage existing platforms and forums to enable change management and ease of adoption.
• Create and enable reinforcement mechanisms and celebrations of success.

• Work with communication, training, and HC specialists in the formulation of particular plans and activities to support project implementation.
• Develop and roll-out communications in partnership with Internal Communications to ensure alignment of all communications and messaging across the organisation.
• Collaborate with project and business teams to ensure the successful execution of the end-to-end user adoption management strategy.
• Provide active and visible coaching to leaders who are change sponsors.

• Define and measure success metrics to track adoption, utilization and proficiency of individual changes and ensure that business change benefits are realized.
• Pro-actively identify risks, resistance, performance gaps and/or issues relating to user adoption and develop and implement mitigating and corrective actions on an iterative basis.
• Ongoing monitoring and reporting of change implementation to the various stakeholder groups

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