Operations Manager

Recruitment Solutions

Cape Town, Western Cape
Permanent
Full-time

2 months ago

The Operations Manager is a senior role that involves overseeing the provision of the transport services of the company. It is your job to make sure the organization is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and high-end clients. If you have an entrepreneurial mindset and enjoy business, this might be of interest to you.Minimum Requirements:

Matric with 5+years of working experience in Operations and Management
Related Degree/Diploma
Computer Literacy - MSWord, PowerPoint, Excel, and Outlook
Health and Safety
Valid Drivers License
Excellent organisational skills
Be a good communicator in both English and Afrikaans

Knowledge, Skills, and Abilities required:

Working experience in all facets of transportation systems
Mainframe computer software knowledge - related to record keeping.
Ability to write reports, business correspondence, procedure manuals, inter-company memos/outside correspondence
Having 2-3 years of accounting, planning analytical, and/or reporting experience, in positions with increasing responsibility is preferred
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures
Understand financial statements and resulting cost implications
Have strong analytical and communication skills with proven ability to work within the framework of the team
Knowledge of logistics systems
Understand dispatch issues and procedures
An analytical mind and good numeracy skills
Good people management and coordination skills
Excellent financial acumen
Excellent negotiation and communication skills
Good intuition to make crucial judgment calls
Big picture mentality
Ability to work with top corporate organisations and ability to be comfortable in meetings with them

Duties:

Direct and motivate Teammates
Report any accidents or unsafe conditions to Fleet and Safety Manager
Adhere to all compliance and safety standards
Maintain effective and timely scheduling of Supervisors, Regulators and Drivers
Open communication between various teams and management
Training
Enforce general company policies and issuance of coaching/disciplinary documentation to Operational staff
Productivity data
provide additional assistance with rojects and other activities as assigned
Preparing annual budgets and reports concerning the operation costs and present to the Management Board
Interacts with approved and authorised subcontractors and reports subcontracted work and costs for reconciliation and regular reviews by Operational Director
Oversees that supervisors carry out their set duties and that all controlled documentation is effectively completed and stored
Oversee and manage all general operational and logistic administration
Health and Safety
Promotes effective communication by holding regular meetings with the team and supervisors in accordance to the QMS.
Identifies areas of risk or improvement and proactively discusses such with executive-level
Effective support to Fleet Management
Regularly attend client/customer briefings and meetings that relate to the operational areas or needs of clients and ensure these are effectively minuted and filed Conduct regular visits to customers/clients to assess service delivery satisfaction - contract clients
Regularly carry out on-site inspections at the client and record any non-conformities as per the Quality Management System.
Strong negotiating and bargaining skills

This is an exciting role for a strong forward thinker who can assist in taking this very dynamic and successful business to the next level/future. If you are a strong leader/business person that can see the bigger picture, then this position might just be for you.

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