Customer Service Agent
Buffalo International Logistics
- Johannesburg, Gauteng
- Permanent
- Full-time
- Matric
- 2 + years in Customer Service
- 2+ in Call Centre Environment
- Computer Literate
- Patient
- Great Communication Skills
- Ability to stay calm when customers are stressed or upset.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.