WMS Implementation Technical Specialist
The Skills Mine
- Johannesburg, Gauteng
- Permanent
- Full-time
- Bachelor’s degree in Computer Science, Information Systems, or relevant qualification
- Certificate or Diploma from a WMS system provider or implementation partner showing training or competence in installing WMS solutions
- 7 years of work experience in logistics
- End-user support experience
- Experience in Pharma, Logistics, or Wholesale & Distribution Industries
- Proven experience in WMS implementation and support
- Strong understanding of warehouse operations and supply chain processes
- KNAPP Kisoft Warehouse Management Systems (WMS) operational or implementation experience
- Familiarity with SAP ERP
- Functional configuration proficiency in implementing MS systems
- Writing Functional Specifications for business review & sign-off
- Writing Technical Specifications for Developers to follow
- Writing Test Specifications and executing testing against them
- Implementation and Configuration: Implement and configure WMS solutions based on business requirements. This includes system setup, testing, and go-live support
- Technical Support: Provide technical support for WMS including troubleshooting and problem resolution
- Training: Train end-users on the use of the WMS, ensuring they understand system functionality and capabilities
- Documentation: Document system configurations, processes, and procedures for future reference and training purposes
- Project Management: For WMS change requests, manage timelines, resources, and risks to ensure WMS changes and implemented successfully and on time