Product Manager: X Fusion

• To provide pre-sales support to partners, xFusion, and internal sales divisions. Design, scope, and build solutions by conducting site visits and customer engagements to clearly define project requirements and key outcomes.
• To become a trusted technical advisor and training resource as well as a technical resource for all parties.
• Pre-Sales Solution building and design.
• Business Strategy Development and Execution.
• Understand the development strategy for the vendor and implement it in the SBM sector:
• Increase customer coverage/count for vendor and Pinnacle.
• Increase vendor product coverage for vendor.
• Increase geographic coverage for vendor.
• Define and document a development plan with each partner and focus on the execution.
• Review the development plan on a quarterly basis.
• Present the status of the development plan back to the vendor.
• Training and up-skilling of partners and Pinnacle.
• Development partner tasked with growing sales and presales resources of partner.
• Training on vendor sales tools.
• Training on vendor processes and systems.
• Managing the certification level of partners.
• Involving partners in vendor training and events.
• Ensure operational excellence of vendor within the partner, ensure orders are placed on vendor timeously.
• Alignment of vendor resources to partner.
• Making sure that stakeholders at the vendor interface with stakeholders at the partner on the following levels:
• Technical.
• Presales.
• Management.
• Marketing.
• Solutions Proposals.
• Working with the partner to drive marketing initiatives on behalf of the vendor, these initiatives may include:
• Marketing events.
• Tele-campaigns.
• Internal incentives.
• Promotion of vendor events.
• Driving vendor GTMs with the partner and ensuring focus on the GTMs.
• Discount Management.
• Lobbying support for partners at the vendor.
• Enlisting vendor support to drive the opportunity to closure.
• Vendor relationship management.
• Making sure that relationships are maintained with key vendor contacts that are required to be successful quarterly review for the partner.
• Solution focus for each partner.
• Ensuring that vendors are focused on each product.
• Take ultimate responsibility for the revenue target allocated to the partner.
• Drive Pinnacle product focus within each respective partner.
• Be the custodian of the vendor relationship at the partner.
• Ensure that vendors’ products are top of mind with all key stakeholders within the partner.
• Analyse market segments and develop marketing strategies to build product demand by creating effective solutions and awareness of the product and brand.
• Provide marketing plans and GTM plans for the sales team.
• Liaise with vendor and industry to understand product and market trends and amend plans accordingly to ensure efficient product life cycle management and maximize opportunities.
• Clearly communicate product, market strategy, objectives, and technical.
• Develop a strategic account management plan for all channel partners to be presented once a quarter as part of your quarterly review.
• Ensure that customer-related queries are effectively dealt with and solved.
• Assist the team with other related functions when and where required.
• Submit Weekly/Monthly/quarterly reports as required by management, vendors, and analysts.

• 2 to 3 years of IT sales experience is essential.
• Knowledge of server and x86 server products and solutions is key.
• Understanding of Hyper-Converged Infrastructure systems will be an advantage.
• In-depth understanding of computing platforms in solutions and problem-solving regarding client needs will be highly beneficial.
• Understanding of SAN and vSAN systems will be an advantage.
• Solid Enterprise solution capabilities and background is essential.
• Previous IT distribution experience will be an advantage.
• Matric with mathematics is essential.
• Sales and Marketing qualification and/or relevant diploma is preferred.
• Advanced knowledge of MS Office suite is essential.
• Knowledge of CRM and ERP systems is preferred.
• Knowledge of the process critical to sales e.g., RMA’s & deliveries.
• Service quality orientated.
• Ability to manage stress, work under pressure and manage a high workload.
• Relevant technical knowledge and technology-driven, up to date with the current technical products and knowledge within Huawei and Enterprise certifications.
• Customer-focused with excellent customer service skills.
• Planned with good time management skills.
• Negotiation skills for interactional purposes with clients and vendors.
• Ability to manage relationships on all levels within a company.

• R25 000 – R45 000 per month.

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