Retail Store Supervisor
- Port Elizabeth, Eastern Cape
- Permanent
- Full-time
- Receive payments from customers on the POS system.
- Greeting and assisting customers in a friendly and welcoming manner.
- Identify customer issues/complaints and take necessary steps to correct them.
- Assist in training new staff as and when needed.
- Clean and stock the shop shelves as needed according to procedures.
- Maintain back stock area according to department standards.
- Assist colleagues as and when needed.
- Perform other duties as assigned to meet business needs.
- Cleaning of Chef shop is completely the responsibility of all staff.
- Knows and adheres to Quality Standards for customer service as outlined by the Manager.
- Assist in any other department as and when needed.
- Understands and adheres to organization and department.
- Matric
- A tertiary qualification in Sales will be advantageous.
- Computer literate with advanced Microsoft Excel skills and Great Plains.
- Valid driver’s licence.
- Minimum of 2 years retail store management experience will be advantageous.
- Prior experience in pricing and margin management over a range of products.
- Experience in point-of-sale systems.
- Prior experience in stock control, merchandising and stock.
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