Ballito, KZN. Fast-growing business within the Petroleum industry seeks a professional Retail Operations Optimization Manager responsible for improving the efficiency and effectiveness of retail operations, with solid retail experience preferably within the Petroleum / FMCG sector, to identify maintenance and improvement areas within their stores.Responsibilities:Arranging secret shopper visitsIdentify maintenance areas and maintenance work performed, which will involve contacting contractors / service providers and obtaining quotes for approvalAesthetics review and report backIdentify areas of weakness affecting the brand and formulate improvement planImplement improvement plan, including staff training, new uniforms, paint job, etc.Speaking to Site Managers and hearing their concerns and suggestions and reporting back on the ideas that are feasible and will be beneficial for the business in totality (including staff concerns)Understanding the economic area and formulating plans / promotions / ideas to improve the running of the businessMaintaining very high standards of neatness and tidiness of both forecourt and convenience storeAssisting with management of aesthetics of convenience stores and deli and making improvements where need beReviewing of merchandising and convenience store dry stock availablePropose and manage marketing budgets and expenditure for sitesAssist with hiring and training of staff at the various sites together with HREnsure the sites are compliant with health and safety and hygiene requirements together with H&S ManagerRequirements:Retail experience (preferably in FMCG)Drivers licenceWillingness to travel frequently to do site visitsGood team player and ability to form strong relationships with Site Managers Apply:
