Presales & Customer Engagement Manager, Fintech

• Developing and presenting sales propositions
• Preparing Business Cases and related Service Descriptions
• Preparing and maintaining sales presentations
• Coordinating and aligning with product, technical, commercial, finance and legal to prepare winning RFP/RFQ/Tenders responses
• Maintaining the CRM system for Business Development
• Participating in sales meetings and occasionally pitching at the CXO level
• Assisting in market research and competition mapping
• Proactively scoping the technical solution required to address customer requirements, assessing customers met and unmet needs, and recommending solutions that optimize value for both the customer and the company
• Securing input from all necessary solution stakeholders within the client
• Adapting solutions, as necessary, to ensure appropriate support
• Support the efforts in growing lending and fee revenues by developing new and existing Fintech client relationships
• Work with cross-functional business partners (risk management, operations, compliance, and treasury services) to execute on new and existing client opportunities
• Meet or exceed annual budget. Maximize portfolio profitability through appropriate pricing and cross-selling of products and services
• Support company's strong relationship culture through on-going customer contact, call reports, quality customer service and superior product knowledge
• Regularly & efficiently, communicate successes and challenges to direct Manager
• Ability to develop and maintain strong relationships with decision makers at targeted companies and clients
• Ensure accurate business performance reporting, data quality, KPIs on a daily, weekly and monthly basis

• Proven track record of at least 3-5 years’ experience in similar role, working for FinTech, Telecom/Technology or Bank’s sector
• Fluency in English
• BSc and MA/MSc in Business, Science, Engineering or Marketing. MBA will be considered as a plus

• Excellent communication skills and fluent in English
• Pro-active attitude, hands-on and getting things done
• Strong problem solving and good skills in financial modelling, using Excel
• Able to perform under pressure to hit tight deadlines and deliver results in a fast-paced environment, whilst multi-tasking at various projects
• Customer focused, innovative thinking, self-starter, flexible, highly organized and a strong attention to details
• Excellent teamwork and interpersonal skills
• Flexible, eager, ambitious, and adaptable to change
• Excellent judgment, organizational and problem-solving skills
• Willingness to travel occasionally under normal circumstances

• Timely delivery of sales propositions and timely response to RFP/RFQ’s
• Accuracy of projected Business Cases versus actual service performance
• Joint ownership of a timely implementation of new services
• Reporting accuracy on the various systems in place, such as forecasting, budget planning and market intelligence

Optasia