Customer Service Associate
CallForce
- Cape Town, Western Cape
- R9,500 per month
- Permanent
- Full-time
- Answer incoming communications from customers over email or social media platforms
- Phoning customers back with relevant feedback
- Conduct research to provide answers for customers to resolve their issues
- Matric
- Fluent English (Higher Grade English pass in Matric)
- 2-3 years or more of customer service experience in a Contact Centre
- Automotive experience of having worked in a complaints department, will be an advantage
- 09h00 - 23h00 Monday to Sunday on rotational shifts
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds
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