Infrastructure Manager
Armstrong Appointments
- Durban, KwaZulu-Natal
- Permanent
- Full-time
- Develop and implement the organization's IT infrastructure strategy and roadmaps aligned with business goals.
- Identify and evaluate emerging technologies and trends for potential infrastructure enhancements.
- Plan and forecast infrastructure capacity to meet current and future business requirements.
- Prepare regular reports on IT infrastructure performance, uptime, and security.
- Monitor and plan infrastructure-related costs including end-of-life technology upgrades.
- Develop and execute strategic plans for cloud infrastructure, including planning, strategy, and operational aspects including patch management.
- Evaluate and select suitable cloud platforms and providers, considering the banking organization's requirements for security, scalability, and cost-efficiency.
- Oversee the implementation and operation of cloud services, ensuring seamless integration with existing systems and applications.
- Monitor and optimize cloud infrastructure performance, availability, and costs using appropriate tools and methodologies.
- Stay abreast of emerging cloud technologies and industry trends, assessing their potential for driving innovation and competitive advantage in the banking sector.
- On-Premises Infrastructure
- Define and implement strategic plans for on-premises infrastructure, encompassing planning, strategy, and operational aspects including patch management.
- Assess the Banks current on-premises infrastructure, identify areas for improvement, and propose solutions aligned with business goals.
- Coordinate the deployment, maintenance, and upgrade of on-premises hardware, servers, and networking equipment.
- Ensure the availability, reliability, and performance of on-premises infrastructure to meet the banking industry's demanding requirements.
- Collaborate with cross-functional teams to ensure proper integration between on-premises and cloud environments.
- Database Management (Windows and Oracle Databases)
- Develop and execute strategic plans for database management, encompassing planning, strategy, and operational aspects for both Windows and Oracle databases including patch management.
- Oversee the design, installation, configuration, and maintenance of database systems, ensuring optimal performance, security, and data integrity.
- Define and enforce data management policies and procedures, including backup, recovery, and disaster prevention measures.
- Collaborate with application development teams to optimize database performance and scalability.
- Stay updated on emerging database technologies, trends, and best practices, evaluating their potential benefits and risks in the banking industry.
- Develop and implement strategic plans for network infrastructure, encompassing planning, strategy, and operational aspects.
- Design and maintain secure and reliable network architectures to support the Banks operations and connectivity requirements.
- Monitor network performance, identify bottlenecks or vulnerabilities, and implement appropriate measures to ensure optimal network availability and performance.
- Collaborate with vendors and service providers to manage network services, such as WAN, LAN, and internet connectivity across multiple mediums.
- Stay informed about evolving network technologies, standards, and protocols, assessing their applicability and potential impact on the bank.
- Develop and implement strategic plans for firewalls and security systems, encompassing planning, strategy, and operational aspects.
- Oversee the design, deployment, and configuration of firewalls and security infrastructure to protect the banks systems and data.
- Monitor and analyze security logs and alerts, responding to and mitigating potential security incidents.
- Stay updated on the latest security threats, vulnerabilities, and best practices, ensuring compliance with industry regulations and standards.
- Collaborate with internal stakeholders, such as IT security teams and compliance officers, to develop and enforce security policies and procedures.
- Ensures that the server room is secured by ensuring that there is no unauthorized access.
- Ensures that the server environment is conducive e.g. temperature.
- Takes responsibility to ensure that the server room has the functional equipment e.g. firefighting, GAS systems, etc.
- Develop and execute strategic plans for backup, disaster recovery and infrastructure redundancy, encompassing planning, strategy, and operational aspects.
- Define and implement backup and recovery procedures to ensure the availability and integrity of critical systems and data.
- Regularly test backup and recovery processes to verify their effectiveness and identify areas for improvement.
- Collaborate with cross-functional teams to develop and maintain disaster recovery plans, including off-site data storage and redundant infrastructure.
- Stay updated on industry best practices and technologies for backup and disaster recovery, evaluating their relevance and feasibility.
- Lead and manage a team of infrastructure professionals, providing guidance, coaching, and performance management.
- Foster a culture of collaboration, continuous learning, and innovation within the infrastructure team.
- Identify skills gaps and implement training and development programs to enhance the team's capabilities.
- Bachelors degree in computer science, Information Technology, or a related field.
- Professional certifications such as CCNA, MCSA, ITIL, or CISSP are preferred.
- Certifications in Cloud Solutions Architecture or similar would be advantageous.
- Minimum of 10 years of experience in IT infrastructure management, with at least 3 years in a managerial capacity.
- Experience in the banking or financial services industry is highly desirable.
- Proven track record in leading and delivering infrastructure projects and initiatives.
- In-depth understanding of IT infrastructure components, such as servers, storage systems, networks, and virtualization technologies.
- Knowledge of cybersecurity principles, industry standards, and best practices.
- Familiarity with cloud technologies and hybrid infrastructure environments.
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