Collection Point Attendant
InspHired Recruitment Solutions
- Johannesburg, Gauteng
- R5,000-7,000 per month
- Permanent
- Full-time
- Parcel Dispensing:
- Receive parcels from the distribution center and verify their accuracy against the corresponding order information.
- Safely store parcels in designated storage areas, ensuring proper organization and accessibility.
- Retrieve parcels as per customer requests and verify customer identity before dispensing parcels.
- Customer Service:
- Greet customers warmly and assist them with collecting their parcels in a timely and courteous manner.
- Address any inquiries or concerns raised by customers regarding their parcels or the collection process.
- Provide accurate information about collection procedures, parcel availability, and any relevant company policies.
- Administrative Tasks:
- Maintain detailed records of parcel transactions, including parcel collection and return activities.
- Generate receipts or documentation for customers as proof of parcel collection.
- Assist with inventory management tasks, such as conducting stock counts and replenishing packaging supplies.
- Quality Assurance:
- Conduct visual inspections of parcels to ensure they are in good condition and free from damage.
- Report any discrepancies or issues with parcels to the appropriate personnel for resolution.
- Adhere to company quality standards and procedures to uphold the integrity of the parcel collection process.
- Safety and Security:
- Follow safety protocols and guidelines to prevent accidents or injuries while handling parcels.
- Maintain a secure environment at the collection point to safeguard parcels and protect against theft or unauthorized access.
- Promptly report any safety hazards or security concerns to management for appropriate action.
- High school Diploma or equivalent qualification.
- Previous experience in customer service or retail roles is preferred.
- Excellent interpersonal and communication skills.
- Strong attention to detail and accuracy in handling parcels.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic computer proficiency for data entry and record keeping.
- Reliable and punctual with a positive attitude towards customer service.
- R5 000 – R7 000 per month.