Store Manager (45hr) - Sterns Ilanga Mall - Mpumalanga
The Foschini Group
Nelspruit, Mpumalanga
Permanent
Full-time
3 days ago
Job Description:Responsibilities:Driving turnover to ensure achievement of targetsControlling expensesManaging stock losses to ensure shrinkage is in line with the Company standardPeople management, including recruitment, development of staff, employee relations, performance managementExecuting in-store merchandising strategy and standardsEnsure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersQualifications:A Matric certificate.Minimum 3 years retail experience with a minimum of 1 year store leadership experience.Skills:An excellent leader and business managerHigh flexibility and ability to adapt to different customers and situations.A high sense of urgency with demonstrated ability to work independently.High flexibility and ability to adapt to different customers.An outstanding leadership, interpersonal and communication skills.Ability to work a flexible schedule to meet the needs of the business.Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customersFigure and admin orientatedManagement ExperienceOrganised and thoroughAn excellent leader and business managerProfit and turnover drivenAble to manage risk within the storeStrategic Sales PlanningManaging the Sales ProcessCustomer Value ManagementCompetencies and Behaviours for success:Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Effectively building formal and informal relationship networks inside and outside the organization.Building strong customer relationships and delivering customer-centric solutions.Making good and timely decisions that keep the organization moving forward.Anticipating and adopting innovations in business-building digital and technology applications.Creating a climate where people are motivated to do their best to help the organization achieve its objectives.Making good and timely decisions that keep the organization moving forward.Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.Good verbal/ written communication skills and good organisational skillsStrong organizational and planning skillsThe ability to multi-task in a fast-paced environmentThe ability to work independentlyThe ability to take initiativeA high level of attention to detailPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team: Our TFG Jewellery brand consists of the leading jewellery stores in South Africa - American Swiss, Sterns and Galaxy & Co. For smart, fashion-forward individuals who love a little sparkle, these are the stores for you. We pride ourselves on creating jewellery and accessories that complement your daily outfits with the luxury of brilliance.
