Technical Manager
Hire Resolve
- Cape Town, Western Cape
- R700,000 per year
- Permanent
- Full-time
- Involvement in hiring new technical personnel.
- Manage all technical personnel divisions to ensure that all activities are carried out to the highest standard.
- Plan, direct, coordinate and develop strategies for the successful completion of tasks to ensure client satisfaction.
- On-Site Support
- Ensure all teams are scheduled daily for various support/maintenance callouts.
- Ensure that all teams are provided with daily information about the site they are scheduled for.
- Provide remote technical support should a team require it.
- Ensure that callouts are invoiced as per company procedure.
- Ensure that standards are met on site and provide AAR regularly.
- Remote Support
- Ensure that all tickets logged online are responded to correctly and within a 24-hour period.
- Ensure that all systems are being monitored online and that alarms are attended to in a timely manner.
- Provide reporting on system faults to relevant sales representatives and installation teams when required.
- Product Repairs
- Ensure that repairs are invoiced for as per company procedure.
- Provide technical support should the repairs technician require it.
- Staff Development
- Solar Experience
- Engineering/Electrical qualification advantageous
Should you not hear from us within 3 days, please consider your application unsuccessful.