Dutch speaking Customer Assistance Consultant job – Market related salary – Cape Town, South Africa

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  • Cape Town, Western Cape
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Are you ready for the adventure of a lifetime? Join a leading travel company as a Dutch speaking Customer Assistance Consultant at their offices in Cape Town, South Africa and help turn their customer’s travel dreams into reality! Not only will you get to assist in planning incredible vacations, but you’ll also get to enjoy some amazing perks. If you're looking to work in a fun, fast-paced work environment with a passionate team, don’t miss out on this job opportunity to turn your passion for travel into a fulfilling career!Your key job responsibilities as the Dutch speaking Customer Assistance Consultant in Cape Town, South Africa:
  • Manage business queries and inbound phone calls (70% phone calls & 30% emails)
  • Receive and respond to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions, etc., by using their knowledge management resources
  • Process requests and update data in their database
  • Document interactions in their ticket system
  • Generate innovative ideas and solutions that will improve customers satisfaction
  • Assist other team members to leverage and develop their capabilities​
  • Contribute to projects in various departments outside of regular responsibilities
Requirements for this Dutch speaking Customer Assistance Consultant job in Cape Town, South Africa:
  • Fluent in Dutch is a must, and able to communicate in English
  • Enthusiastic, communicative approach and willingness to support their customers
  • Courage to face new challenges and opportunities
  • A great approach to teamwork and focus on internal and external customers
  • Experience in customer service will be an asset
If you meet the above requirements for this Dutch speaking Customer Assistance Consultant job in Cape Town, South Africa, we would like to hear from you! Please send your CV to today!If you wish to view additional in Cape Town, South Africa, please click through to our job section.Tagged as: Cape Town, Cape Town jobs, Customer Service, Customer Service jobs, Dutch, Dutch Jobs, South Africa

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