CUSTOMER SERVICE SUPERVISOR

Bridge Personnel Concepts

East Rand, Gauteng
Permanent
Full-time

1 month ago

CLIENT is committed to solving the worlds most complex TECHNICAL challenges. As an established technology and innovation leader, we are continuously evolving to meet the needs of our changing world.Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.DUTIES AND RESPONSIBILITIES

Achieve sales target & margin per commitment
Customer on time delivery of min 95%
Stock availability of at least 95%
Inventory management / Replenishment
IAF Price list management / publish quarterly
Develop service / surveys per agreed targets
Service Level agreements for all service work
EQT Project Management / Order Execution (AFM + EQT)
Product support for sales teams including eCOM
Monthly reporting
Customer support (deliveries, new products, finance)

JOB REQUIREMENTS

Target driven with supreme customer focus
Minimum 3 years experience in a similar role Oracle Knowledge (or a similar ERP system)
Excellent verbal and written communication skills
Sound Administration Skills
High morals & integrity
Commercial degree

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