Shift Supervisor
AKM Foods (PTY) Ltd.
- East London, Eastern Cape
- Permanent
- Full-time
? Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing sales, operating efficiency and profitability.
? Allocate responsibilities to each employee on shift and monitor performance accordingly.
? Ensure that all employees follow correct maintenance procedures in accordance with the established maintenance roster and advise RGM of any repairs or maintenance required.
? Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds are maintained by all employees on all shifts under supervision.
? Report to the ARM/RGM any aspects of employee relations, customer service, health inspection issues that are likely to affect the operation of the restaurant.
? Assist the ARM/RGM to implement restaurant training programmes for staff to enable them to maximize performance and realize their career potential.
? Support and demonstrate the How We Win Together at KFC principles, acting as a role model and providing leadership with Heart, Smart and Courage.INHERENT REQUIREMENTS FOR THE JOB? English Proficiency
? Numeracy Proficiency
? Computer Skills – knowledge of MS Office, including Word, Excel and Outlook? Minimum of 12 months in a Management Position? All Star Certified + Individual Development Plan (IDP) in place
? Grade 12 NQF Level 4 and preferably a suitably related tertiary qualification
? A passion for product quality and the customer service experience, pride in the KFC Brand!