Sales Consultant – Surgical Devices | Port Elizabeth

• Responsible for the sales of Laparoscopy, Urology & Endoscopy products, including maintaining and growing existing business and expanding of sales within the assigned territory.

• Scheduling and attending appointments with existing and potential customers.

• Demonstration of products to Clinical personnel.

• Completion of weekly planner and activity report for submission to direct manager.

• Achieving Sales Targets.

• Responsible for networking with and development of relationships with new customers and managing existing customers.

• Counting and Management of consignment stock.

• Requesting and following up on quotations.

• General Administration associated with the position.

• All activities to be recorded on Force Manager CRM

• Assist the National Product manager with Journal clubs, workshops/ VISTA meetings and various conferences as needed.

• Assist the Sales managers with the Sales budgeting per territory for the SBU.

• Effective implementation of tactical and strategic plans.

• Effective marketing activities including congresses and customer workshops and educational events.

• Daily calls to customers and new prospects.

• Effective promotion of all products offered by our Client.

• Sales Knowledge to allow for effective selling of product features and benefits.

• Evaluation, analyses and report on Competitors’ products, drive strategies and driving appropriate business responses.

• Establish a network with the stakeholders in the Hospitals: Physicians and Key Opinion Leaders.

• Build and maintain strong relations with all stakeholders, including customers, payers, government, and employees in representing our full line of products and services.

• Attending to appointments with Customers and prospects.

• Report to Sales Managers when needed with existing and potential customers.

• Gather customer requirements in cooperation with Sales managers to ensure customer satisfaction.

• Assist when needed with Successful congresses and training workshops.

• Manage relationships with all customers, prospects and key opinion leaders where needed.

• Maintain good relations and communication with internal customers i.e., Customer Services, Finance Department, Logistics and Management.

• Utilizing customer profiling and mapping tools to grow product families according to customer needs but in line with our business strategy and focus products.

• Assist with Identifying the correct customers to attend product training to ensure an ROI.

• Achieve monthly and quarterly sales budgets for the SBU.

• Achieve annual sales budgets per SBU.

• Assist where needed to attend to Daily Ariba/Trade world, tender input, and quote requests.

• Expense claims handed in on time as per the schedule received from Finance with correct cost allocations.

• Monthly reports to the Sales Manager submitted before 5th of the month.

• Weekly call reports and Weekly call planners to be recorder on Force Manager and to be sent to the Sales Manager.

• Compliance with regulatory SOP’s, SA Regulations and Code of Business Ethics.

• Maintain the Company’s ethical position. Effectively communicate and manage Company business conduct policies.

• Maintain a high level of motivation to ensure marketing function is well implemented.

• Preparation and conducting of presentations at Sales Consultants’- and management-meetings.

• Assist Sales Managers with product queries and/or technical/clinical application information.

• Manage your portfolio by living the company values.

• Identify and implement educational events for customers to achieve growth.

• Manage the implementation of workshop activities with sales team and customers.

• Train new customers on the range of products as set out by your manager.

• Assist with Identifying workshops and educational events that will deliver a ROI and result in product growth.

• Participate in company business and sales meetings and provide input to management.

• Attend and assist when needed for planning of all congresses identified.

• Adhere to credit policies and procedures of the group.

• Maintain all administrative responsibilities associated with this position, monthly reporting on marketing activities.

• Ensure all product and marketing activities comply with legal and ethical standards.

• Managing all company expenses within the marketing budget provided.

• Adhere to any legal or medical requirements and inform management of changed requirements.

• Submit monthly report to senior management and record all activities on Force Manager CRM.

• Assist with Stock rotation and slow-moving identification and returns.

• Assist Sales Managers with input from the field on stock ordering and give feedback on stock requirements from the field.

• Management of consignment stock allocated to customers on request from Sales Managers.

• Management of boot stock allocated to yourself and rotation of stock when needed to reduce unnecessary expiration of products

• Should a procedural kit procedure be implemented in the SBU – the responsibility of managing this and evaluating the effectiveness of it remains your responsibility.

• Give effective feedback to Management on Consignment stock.

• Grade 12 (Matric) is a minimum requirement.

• A relevant degree or diploma is an advantage.

• Any medical-management or -marketing qualification would be a definite advantage.

• Theatre-based selling experience is essential.

• Laparoscopy and Emergency Medical Devices product knowledge would be an advantage.

• Advanced planning and organizational skills.

• Excellent written & verbal communication skills.

• Excellent interpersonal skills.

• Negotiation skills.

• Project management skills.

• Knowledge of marketing analysis, practices, strategies, planning.

• Strong analytical, organizational and decision-making skills.

• Strong understanding of business and financial drivers.

• Strong influencing skills to present new ideas promoting collaboration and generate buy-in.

• Ability to work independently and as a team member, while using discretion in decision making and sound judgment in problem solving.

• Demonstrated follow-through, initiative, attention to detail and drive for continuous improvement.

• Ability to work well under pressure and maintain positive, enthusiastic attitude.

• Ability to work effectively in a team environment and build strong working relationships.

• Ability to work in a fast-paced environment and meet deadlines.

• Ability to travel extensively in the country and when needed to travel abroad.

• Knowledge of the sales process that supports marketing activities, with the ability to understand & interpret customer needs using fact-finding to identify sales opportunities.

• Proficient in Microsoft Office – specially Excel at an advanced level and PowerPoint and Outlook.

• Integrity, responsive, high commitment.

• Results driven.

• Strong leadership skills, a leader whose personal and professional behavior is aligned to the Group values.

• 50% Medical Aid

• Provident Fund Contribution

• Petrol Card

• Travel Allowance

• Monthly OTE commission

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