IT Analyst - Cape TownFull job descriptionReady to embark on a journey of innovation and excellence?Come be a part of something extraordinary. Your future starts here at SMEC South Africa.Join our Team: Where People, Purpose, Integrity, Partnership, and Professionalism thrive!Why SMEC South Africa?Innovation at our Core: We live and breathe innovation. At SMEC, you'll have the opportunity to work on nation-building projects characterised by sustainable, innovative solutions.Continuous Learning: In the fast-paced engineering world, staying up to date is crucial. We invest in your growth with access to training and mentorship programs.Collaborative Environment: You'll be part of a close-knit team of experts who value your insights and contributions, fostering mutual respect and growth.Job Mobility: As a member of the Surbana Jurong Group, our global reach offers our people greater opportunities for job mobility and career growth.The Role:We are currently looking for an energized IT Analyst to join our Western Cape Region. This successful candidate will be responsible for setting up and maintaining computer systems for new and existing staff, including installing hardware, software, and operating systems.The Key responsibilities for this role are to:Creating accounts and profiles for new usersOffering user support via various methods including face-to-face, phone, or remote softwareEnsuring continuous task completion or appropriate referralKeeping the ticketing system updated, resolving or escalating cases as neededConducting regular ICT quality checks on a weekly and monthly basisReplacing parts when necessaryTroubleshooting computer and network issues, resolving hardware and software faultsAssisting IT managers with documentation and reports, ensuring they are currentGuaranteeing successful data backup proceduresMaintaining printer functionality and ensuring adequate suppliesProviding IT support to both office and site staff in Cape TownRecommended Qualifications, Skills, and ExperienceMatricWorking knowledge in A+ and N+ required2+ Years of working experience in a Domain environmentMicrosoft Certification(s) will be advantageousITIL Foundation certification will be advantageousKnowledge of MS Office 2013,2016 and Office 365Knowledge of MS Server 2012,2016,2019Excellent communication skillsExcellent admin skillsClosing date, Friday 03 May 2024How to ApplyAll applications must be submitted online. To apply, click on the "Apply Now" link and follow the prompts.To find out more about SMEC, please visit our careers page atwww.smec.com/careersPlease note that if you have not heard us in the next 8 weeks consider your application unsuccessful.All recruitment activities go through our Recruitment & Talent function and currently, this role doesn’t require agency input. Please do not forward resume directly to SMEC employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!
