IT Business Analyst
SET Consulting
- Cape Town, Western Cape
- Permanent
- Full-time
- Define and document business functions and processes.
- Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Act as a liaison between end users and the information technology team in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance.
- Analyse the feasibility of and develop requirements for new systems and enhancements to existing systems; ensure the system design fits the needs of the users.
- Track and fully document changes for functional and business specifications; write detailed universally understood procedures for permanent records and for use in training.
- Identify opportunities for improving business processes through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
- Plan, organise and conduct business process reengineering/improvement projects and/or management reviews.
- Research and prepare statistical reports using data from systems. Consolidate information into cohesive and understandable correspondence or other written form for use in management decision-making.
- Project manage development projects
- Identify process change elements.
- Develop training material and conduct formal training sessions for end users.
- Provide technical assistance in training, mentoring, and coaching staff.
- Monitoring for optimal success of the project.
- Participate in testing of new system functionality.
- Participate in user acceptance testing.
- Administer IT systems.
- Monitoring and supporting applications.
- BEng (Industrial) degree (Essential)
- 4+ years' experience in IT business analysis in the FMCG/Manufacturing industry or similar.
- Experience handling multiple IT projects.
- Advanced skills in MS Office and SQL (Essential), Dynamics NAV / Business Central experience (advantageous)
- Diploma in Business Analysts/Software Development (advantageous)
- Experience with analysis and design of business reports (advantageous)
- Valid driver's license - Code 08
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