National Network Consultant - Flightsite Agent Operations Cape Town, South Africa

Travelstart

Cape Town, Western Cape
Permanent
Full-time

28 days ago

Purpose of the roleThe purpose of this role is to create travel entrepreneurs, through supporting signed up agents, to become transactional. The role includes contacting agents on a regular basis to obtain feedback from them, as well as assisting agents with any issues or queries they may have regarding the system or their bookings.The role will involve (but not limited to):(An overview, but is not limited to the full function of the role) * Assist clients/agents with queries and reissues.

Assist clients/agents with offline bookings if they are unable to book online themselves.
Follow finance processes with regards to payments, pay outs, and invoicing.
Drive revenue generation to exceed set targets.
Work with and apply airline rules on both international and domestic carriers to avoid ADM's/errors.

Experience

National Senior Certificate.
National Diploma in Travel and Tourism or related qualification.
Minimum 2-year leisure travel consulting experience.
GDS Knowledge in Amadeus (preferably) and/or Galileo.
Strong geography, destination, and product knowledge.
Excellent customer service skills.
Excellent verbal and written communication skills.
Computer literate with MS Office and or G-Suite.
Good sales skills.
Flexible and adaptive to change.
Ability to excel under pressure.
Discretion and awareness of confidentiality.

Package & Remuneration:

Attractive package, based on experience.
20 days Annual Leave.
Exceptional Training and Support provided.
Employee Assistance Programme.

Closing Date: 10 May 2024.Disclaimer: Should you not receive feedback within two weeks of your application being submitted, kindly note that it means that your application was unfortunately unsuccessful.Interested applicants must please email their CVs to using the reference “Flightsite Agent - National Network Consultant”. Please insert this into the subject line of your email application. Any applicants not meeting the minimum requirements will not receive a response.Please note that we reserve to right to amend, freeze the role or not hire. The final appointment will be at the discretion of Travelstart. Travelstart is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.
Good luck!

Travelstart

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