Build and maintain strong relationships with customers by professional conduct, regular follow ups/customer visits, knowledge of the customer's business and meeting deadlinesProactively deal with customers telephonically or face-to-face to ensure that issues are resolved, and relationships strengthenedEffectively cross sell products to existing customersGenerate new business and attend sales meetingsEnsure efficient installation and repair of safety equipment so that products are functioning according to required standardsRespond promptly to customer call-out requestsProject manage large and small projects according to company project management schedules and templatesFeed new product design ideas or upgrades from customer to R&D team and provide feedback to customer on the R&D team's recommendationsComplete reporting requirements and administration timeously and accurately (SLA, invoices, budget reporting, sales)Prepare sales presentations, increasing market share and profits within the responsible areaStaff managementGrade 12 and a degree (Electrical Engineering) and/or Electrical Trade3 years account management experience3-5 years technical industry experience (mining or processing plant)Valid drivers licenseReside in/around Steelport area2-3 years staff management experienceExperience in management of contracts, projects, business development