Senior Claims Negotiator - BrackenfellFull job descriptionClosing Date2024/04/21Reference NumberSHO240416-6Job TitleSenior Claims NegotiatorJob TypePermanent Location - CountrySouth Africa Location - ProvinceWestern CapeLocation - Town or CityBrackenfell, Cape TownPurpose of the JobThe main purpose of the job is to administer Public Liability claims, which include accurate claim assessment, assessor/ Attorney appointment, corresponding with brokers, Insurers and service providers, attending to claim documentation and negotiating claim settlement. It further involves building relationships with brokers and Insurers by responding to queries and other outstanding matters and filing of claim correspondence.Job Advert DetailsJob CategoryFinanceJob ObjectivesEnsure accurate registration of new claims.Authorise Claims within Mandate allocated.Correspond with brokers, assessors, Attorneys, Insurers etc.Adhere to company SLAs.Attend to all queries related to claims.Maintain correct correspondence: hard copies & e-mail.Coordinate the team within claims and the company.Verify and analyse data used in settling claims to ensure that claims are valid and that settlements are made according to company practices, policy wording and procedures and pro-active managing of claim.Validate claims and premiums, appoint assessors and authorise or reject claims according to Policy Wording.Process payment of claim, finalizing claim, estimate reviews and ensure diary management.Conduct Ad Hoc Claims projects on instruction from Management.Be accountable for the end-to-end finalisation of the claim.At times. assume responsibility to manage the process and resolve any conflict by negotiation, settlement and finalization.Maintain a high degree of professionalism when engaging with clients.QualificationsRelevant Bachelor’s degree would be essential (B.Proc /B.A Law/ L.L.B/ not excluding other)Insurance Institute Exams (will be to the candidate’s advantage)ExperienceMinimum 5 Years Insurance Claims ExperienceRE5 Qualification (advantage)Knowledge and SkillsComputer Literacy: Microsoft Office 365- proficiency in Word, Excel, PowerPoint and Microsoft Outlook
