"Junior Network Engineer (JB4297)Remote (Suitable for candidate in Gauteng only)R180 000 to R240 000 Annually CTCPermanentA Travel Retail Software company is looking for a dedicated Junior System Engineer. You will be responsible for managing and maintaining IT production and integration systems within the organisation, providing support and documentation to the user base and co-ordinating with other IT divisions to improve the delivery of services to our business and clientsThe company is a key player in the travel retail sector, specializing in retail food & beverage, duty-free products, and technologies, catering to B2B and B2C customers globally. As a global company, they provide exposure to diverse cultures, technologies, and project techniques, actively supporting employee career developmentMinimum Requirements:MatricDiploma in Computer Science, Information Technology, or a related fieldUniversity degree or graduate qualification in a related discipline such as IT, science, engineering or mathematics (Added Advantage)Relevant industry certifications (Added Advantage)Relevant certifications, such as ITIL Foundation,Experience in the systems operations environment - AdvantageousSQL knowledge - AdvantageousExperience in Windows Server EnvironmentsData Warehousing experience advantageousCommunication skillsAccountabilityResults drivenTeam successAdaptabilityReasoning: Quick evaluator of facts vs ideas or theoryAnalytical, methodical and logical thinkerAppreciation: recognising valueIntuitive and innovative problem solverApplication: using ideas or knowledge in new areasStrong listening, comprehension and formulating skillsAcute attention to detailGoal setting and planningPeople and process drivenEffective communicatorWell-developed resource management skillsAbility to work under pressure with tight deadlinesAbility to cope with and handle variable workload - can be heavy at timesAbility to work without close supervisionWell-developed inter-personal skillsAble to self-correct and be flexible / adapt to changeEthical and honestDuties and Responsibilities:Provide 1st and 2nd Line Support for business systemsMaintain tickets within the incident lifecycle (timeously, effectively and efficiently)Investigates data/system inconsistencies reported by users.System support and maintenance:Build and maintain system documentationArchitecture overviews and diagramsSecurity policies and proceduresSystem policies and proceduresData Protection and Retention, Disaster Recovery and Business Continuity PlanEnd user documentationEnd user trainingSupport team documentationSystem monitoring and reportingManage and drive system incident, problem and change requests to resolutionProvide technical support for desktop system, including hardware, software, and peripherals.Troubleshoot and resolve issues related to desktop performance, network connectivity and system accessOffer technical guidance and support to end users, ensuring minimal downtime and optimal user experiencePlease email your full comprehensive CV to resumes@kontak.catsone.com and quote JB4297 in the subject lineFor full JD & to apply online https://www.kontak.co.za/vacancies.phpPlease do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.Kontak Recruitment Disclaimer:Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.Job specifics: Requirements mirror advertisement, duties may adjust for client needs.Fair process: Fair assessment, only shortlisted candidates contacted due to volume.Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment."MatricDiploma in Computer Science, Information Technology, or a related fieldUniversity degree or graduate qualification in a related discipline such as IT, science, engineering or mathematics (Added Advantage)Relevant industry certifications (Added Advantage)Relevant certifications, such as ITIL Foundation,Experience in the systems operations environment - AdvantageousSQL knowledge - AdvantageousExperience in Windows Server EnvironmentsData Warehousing experience advantageousCommunication skillsAccountabilityResults drivenTeam successAdaptabilityReasoning: Quick evaluator of facts vs ideas or theoryAnalytical, methodical and logical thinkerAppreciation: recognising valueIntuitive and innovative problem solverApplication: using ideas or knowledge in new areasStrong listening, comprehension and formulating skillsAcute attention to detailGoal setting and planningPeople and process drivenEffective communicatorWell-developed resource management skillsAbility to work under pressure with tight deadlinesAbility to cope with and handle variable workload - can be heavy at timesAbility to work without close supervisionWell-developed inter-personal skillsAble to self-correct and be flexible / adapt to changeEthical and honest
