Cluster Revenue Manager

Accor

Johannesburg, Gauteng
Permanent
Full-time

25 days ago

Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitJob DescriptionReporting to the Cluster General Manager, the position is primarily responsible for achieving the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets. This will be done through effective pricing strategies, implementation of achievable revenue plans and production of historical data.

Maximize Revenue Incomes for Individual, Group and Conference business
Implement weekly RevPro meetings with a directive on Revenue Strategies. Discuss Sales Strategies with Sales and Marketing Manager and General Managers
Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
Analyse Market Conditions and Trends
Analyse Business Opportunities
Develop, execution and review an optimal revenue strategy
Provide Education and training to Front Office, Reservation, and Sales
Active role in Forecast and Budget creation and Sales and Marketing Plan
Creation of a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel
Ensures all directions are followed at the request of Senior Management
To manage the room inventory to maximize yield per available room
To educate team members on local, regional, and corporate programs
To analyse the impact of promotional programs
Update and maintain all 3rd party websites on a daily basis
Update and maintenance of GDS - TARS & Hotel Distribution
Set daily selling hurdle and market rate to maximize yield
Implement an upselling program
Maintain communication of any changes to Senior management
Effective communication on the hotel level and with the Regional Director of Revenue
Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
Competition analysis for all main reservation channels
Recording turn-aways in PMS
Update daily Pickup report
Review of no-shows with Sales and Marketing and decision about charging fees
Controlling all reservation movements for standard coding with direct feedback and monthly training on mistakes
Ensure correct market segmentation of gained business

QualificationsSuccess in the role will be determined through evaluation by demonstrating the following minimum qualifications:

Minimum 5 years' experience in Revenue Management at a Hotel is preferable
Strong business acumen and ability to identify and capitalize on business opportunities
Multi-property management is a plus
Excellent leadership, motivation, and communication skills.
Strong computer skills and number oriented
Written and spoken professional business English language
Good presentation skills
Advanced Microsoft Excel and prior experience with revenue systems are required
Demonstrate the ability to forecast sales and trends in the market
Ability to work in a stressful environment and good analytical approach to problem-solving
Proven ability to build and maintain good relationships
Communicate thoughts, actions, and opportunities clearly with assertive skills

Accor

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