Telephony jobs in South Africa

A huge International Umhlanga based company is seeking a highly skilled and experienced Telephony... You would be responsible for ensuring upkeep and maintenance of existing Telephony Services Platforms...

Voice, Email, Chat). Experience in managing staff in a contact centre call centre environment. Experience of working in a regulated environment. Experience on Genesys telephony platform will be...

Must posses a sound knowledge of service management software and help desk. call centre technologies, workflow management, ACD & telephony platforms. Must be able to identify general set up and...

Must posses a sound knowledge of service management software and help desk. call centre technologies, workflow management, ACD & telephony platforms. Must be able to identify general set up and...

In depth product knowledge of consumer telecommunications solutions that include voice solutions, data access, ISP services, cloud services, PBX and telephony management systems. Possess an...

In depth product knowledge of consumer telecommunications solutions that include voice solutions, data access, ISP services, cloud services, PBX and telephony management systems. Possess an...

Setup and configuration of Telephony Services. Installation of network and or telephone cabling as and when required. Attendance of all service activities (whether on site maintenance or...

Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence...

Working knowledge of First line support resolution of incidents. Ability to use own initiative. Have a broad overview of IT issues, both software, hardware and telephony systems. Demonstrate a...

A secretarial or telephonist certificate diploma an advantage. Skills, Abilities and Job Related Knowledge. MS Office. Knowledge of the telephony systems in place. Excellent customer relations...

Knowledge of general debt collection principles and methods. Knowledge of customer service principles and practices. Knowledge of call centre telephony and technology. Reasonable experience in a...

The client, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The real time, centralized...

Overtime spend is kept within budget. Monthly Attendance and Leave Schedules. All Claims and recoveries are managed. Telephony expenses Data Card Usage Managed Keep abreast of legislation and...

Must possess a sound knowledge of service management software and help desk. call centre technologies, workflow management, ACD and telephony platforms. Must be able to identify general set up...

The ideal candidate must possess a relevant Diploma Certificate with content covering technologies including. Microsoft LAN WAN Desktop Laptop Server Storage Telephony, ITIL Foundation Level and...

Customer first behaviour. Continuous improvement. Innovative. In depth understanding of Customer Service methodologies and best practises. Excellent understanding of telephony and CRM...

Customer first behaviour. Continuous improvement. Innovative. In depth understanding of Customer Service methodologies and best practices. Excellent understanding of telephony and CRM...

Participate in the 24 hour on call support roster for response to critical after hours incidents. Provide ongoing support and administration for all mobile and fixed Telephony infrastructure...

Appropriately communicate brand and corporate position, foster and maintain excellent customer relationship and build rapport in every customer contact via telephony or written correspondence...

In depth product knowledge of consumer telecommunications solutions that include voice solutions, data access, ISP services, cloud services, PBX and telephony management systems. Possess an...