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Ticket Agent jobs in South Africa

18 ticket agent jobs found: showing 1 - 18

Junior Engineer
Company: unknown |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 19 Nov 2017
experience 1-2 year, as NOC Agent and/or IT Helpdesk Operator Relevant IT degree or National Diploma High degree of aptitude in.... Testing Release note of all changes, new functions and bugs compiled. Request ticket updated according to status...
Junior Engineer
Company: unknown |

Location: Bellville, Western Cape, South Africa

| Salary: unspecified | Date posted: 18 Nov 2017
to join their amazing team. The non-negotiables Previous experience 1-2 year, as NOC Agent and/or IT Helpdesk Operator Relevant IT... and bugs compiled. Request ticket updated according to status. All relevant code for specific patch/release/hot fix in...
Customer Service Agent (german Speaking)
Company: unknown |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 27 Oct 2017
Monitor and daily control of customer ticket assignment queues Maintain internal SLA agreements in regards to ticket...
Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 06 Oct 2017
CUSTOMER SUPPORT AGENT STELLENBOSCH R 8000 + BENEFITS Description: 1st point of contact for all CSC calls... but are not limited to : Answer phone courteously and in a timely manner. Log accurate ticket for each call Do follow ups accordingly...
Service Desk Agent
Company: Taudata Consultants |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 03 Oct 2017
Service Desk Agent - Escalation point for business and development teams that deliver data products related to high...'s - Ensure internal/external ticket communication are performed in a professional and timely manner - Escalate all relevant...
Customer Support Agent Tier 1
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 01 Oct 2017
CUSTOMER SUPPORT AGENT STELLENBOSCH R 8000 + BENEFITS Description: 1st point of contact for all CSC calls... but are not limited to : Answer phone courteously and in a timely manner. Log accurate ticket for each call Do follow ups accordingly...
Service Desk Agent
Company: wiGroup |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 29 Sep 2017
ticket communication are performed in a professional and timely manner ‣ Escalate all relevant incidents/problems in...
Facilities /maintenance Help Desk Supervisor
Company: HR Genie |

Location: Johannesburg, Gauteng, South Africa

| Salary: unspecified | Date posted: 30 Aug 2017
and quality of data to measure performance and monitor progress for each ticket logged. „ Do analysis of performance... of each Dispatching agent in terms of their efficiencies and quality of information captured on management systems „ Ensure effective...
Help Desk Supervisor
Company: HR Genie |

Location: Johannesburg, Gauteng, South Africa

| Salary: unspecified | Date posted: 30 Aug 2017
and quality of data to measure performance and monitor progress for each ticket logged. „ Do analysis of performance... of each Dispatching agent in terms of their efficiencies and quality of information captured on management systems „ Ensure effective...
Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 27 Aug 2017
CUSTOMER SUPPORT AGENT STELLENBOSCH R 6 - 8000 Description: 1st point of contact for all CSC calls. Management... to : Answer phone courteously and in a timely manner. Log accurate ticket for each call Do follow ups accordingly...
Customer Support Agent Tier 1
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 27 Aug 2017
TIER 1 TECHNICAL SUPPORT AGENT STELLENBOSCH | (will be relocating to Brackenfell) R9 000-00 Working Hours... but not limited to): Ensure effective problem identification and logging, timeous ticket assignment and escalation Provide technical...
Customer Support Agent | Technie
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 06 Aug 2017
CUSTOMER SUPPORT AGENT STELLENBOSCH Description: 1st point of contact for all CSC calls. Management of client... phone courteously and in a timely manner. Log accurate ticket for each call Do follow ups accordingly Qualifications...
Tier 1 Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 06 Aug 2017
TIER 1 TECHNICAL SUPPORT AGENT STELLENBOSCH | (will be relocating to Brackenfell) R9 000-00 Working Hours... but not limited to): Ensure effective problem identification and logging, timeous ticket assignment and escalation Provide technical...
Jnr Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 29 Jul 2017
JUNIOR CUSTOMER SUPPORT AGENT | CALL CENTRE AGENT STELLENBOSCH | will be relocating to BRACKENFELL R 4 000 – R 8.... Responsibilities include but are not limited to : Answer phone courteously and in a timely manner. Log accurate ticket for each call...
Tier 3 Customer Service Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 29 Jul 2017
TIER 3 TECHNICAL SUPPORT AGENT STELLENBOSCH | (will be relocating to Brackenfell) R13 000 – R IMMEDIATE.... Responsibilities (include but not limited to): Ensure effective problem identification and logging, timeous ticket assignment...
Tier 1 Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 29 Jul 2017
TIER 1 TECHNICAL SUPPORT AGENT STELLENBOSCH | (will be relocating to Brackenfell) R6 000-00 – R 9 000 IMMEDIATE.... Responsibilities (include but not limited to): Ensure effective problem identification and logging, timeous ticket assignment...
Tier 2 Customer Support Agent
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 29 Jul 2017
TIER 2 TECHNICAL SUPPORT AGENT STELLENBOSCH | (will be relocating to Brackenfell) R8 500 – R IMMEDIATE.... Responsibilities (include but not limited to): Ensure effective problem identification and logging, timeous ticket assignment...
Customer Support Agent | Techie
Company: IT STAFFING |

Location: Cape Town, Western Cape, South Africa

| Salary: unspecified | Date posted: 20 Jul 2017
CUSTOMER SUPPORT AGENT BRACKENFELL R8500-00 Description: 1st point of contact for all CSC calls. Management... to : Answer phone courteously and in a timely manner. Log accurate ticket for each call Do follow ups accordingly...