. (Call / Email / SMS/ Other) Ensure customer acknowledgment and acceptance of closure of the query and ensure that the..., M2Dealer, C3D, iCAP, Workflow: C3D SRM, iCAP SRM, Fastrack MS Office: Word, Excel, MS Teams, Email, SharePoint. Call centre...
is conducted accurately and timeously. The Contact Center SME follow the internal control procedures in ensuring team... your career. You Bring: Relevant product / industry experience. Minimum 6 months Call Centre Experience. What You'll...
and basic proficiency in MS Office (Excel, Word, PowerPoint etc.) Call Centre Experience Willing to work shifts A Bonus... resolution - extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis. Any...
on emails within a week with a call to arrange meetings. Daily follow-ups on new LinkedIn connections with email and call... and perform weekly checks on a quote register. Track agent activities and marketing efforts weekly and monthly. Coordinate...
globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do. Sasol...
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