responsible for providing expert technical application support & maintenance to a large international user base.Quality of service... exceptional service to our clients. Proficiency in engaging with senior stakeholders to address issues promptly...
of any service-related issues to ensure swift resolution and maintain customer satisfaction. Client Interaction: Engage... with clients by scheduling vehicle bookings, checking in customers, and conducting follow-ups to provide exceptional service...
review recorded calls to assess agent performance, customer reactions, and effectiveness of existing scripts. Use insights... or company-specific benchmarks on conversion rates for: Inbound calls Live agent Chat Upsell opportunities Repurchase...
with within all tasks undertaken. To ensure that the quality standards of both customer service and operating processes, health and safety.... To ensure that customer expectations are met within the provisions of the contract. To ensure a high level of customer service...
Location: Pullman, WA - Cape Town, Western Cape, South Africa
| Salary: unspecified | Posted: 22 May 2024
-ordinates together with the Security manager proper Fire & Safety training for all colleagues of the hotel. Customer Service... Strives to keep all business units and related entities in the best condition for customer service, ensuring that preventive...
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