Location: Stellenbosch, Western Cape, South Africa
| Salary: unspecified | Posted: 27 Apr 2024
, efficient, and courteous guest experienceEnsure all walk-ins are embraced by yours and teams friendly and warm greeting and made... with SOPs, ensuring correct chargesEnsure all guest queries are handles professionally and promptlyManage breakages, ensure...
, you will be required to: Day-to-day running of the property Guest relations: Assisting guests with excursions, inquiries, and external... position within a boutique hotel, guest house, lodge or hotel Well presented, taking pride in your appearance Good...
the consistent delivery of exceptional guest experiences, while effectively forecasting, planning, and managing all F&B... department and enhancing overall guest satisfaction. Responsibilities Manage all F&B and day-to-day operations...
, a personal and intuitive leadership style, and a strong focus on guest satisfaction. Key Responsibilities: Lead and supervise..., including varietals, regions, and pairings, to provide expert recommendations to guests. Foster a guest-focused environment...
and organising the F&B Team, ensuring highest guest service level in accordance with brand standards whilst looking after the... and guests, taking personal responsibility for every guest and staff situation, seeing it through to its solution. Ensuring...
) Troubleshoot and resolve any logistical issues that may arise 8. Supplier Liaison and Management: a) Act as the main point... challenges c) Maintain a proactive approach to prevent potential problems and mitigate risks 10. Guest Management...
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